Business > Jobs Board > Client Services Executive
Posted: 6th Jun 2017 | 19:13
Client Services Executive
Global Consulting Firm
Global Consulting Firm French, Dutch, Italian or German speaking Client Services Executives 24-28k per annum plus benefits West End Permanent Duties: Pro-active contact and relationship building with the Member companies and clients Providing a technical resource for their clients, including updating data, calculating salary packages and researching additional information in line with client requirements Interfacing and developing relationships with HR contacts within client companies at all levels of seniority from Administrator to Director level Seeking opportunities to increase the support level to the client and the value of their account Communicating with internal staff at all levels, especially core technical teams & client services staff worldwide Advising colleagues and the core teams on issues relating to technical and other relevant issues Presenting to clients on technical issues relating to international HR management with the following aims: Addressing any problems and issues Educating them on services and products Promoting and selling services and products Participating in product development, based on feedback from clients Prioritising and setting times for projects and enquiries in response to client requirements Maintaining an up-to date understanding of services and products, internal systems and understanding competitors' positions Maintaining documentation and administrative procedures relating to client relationships, including entry of data into the database and filing of relevant documentation Actively promoting the services and products to existing and potential clients Acting as an additional resource for core technical/survey teams when required The successful candidate will need: 2+ years experience in account management, customer services or client services role Graduate calibre candidates with fluency in at least one of the following languages (Dutch, French, Italian, German) Strong numeracy and analytical skills as there will be a maths test at the interview stage Advanced MS Office and IT Skills. Please send your CV for immediate consideration.